Frequently Asked questions

WIFI and Internet Recommendations

We recommend choosing an internet service provider or plan that comes with an ONT (Optical Network Terminal) instead of ONR (Optical Network Router).

ONT allows you to use your own routers, and mesh routers in the future, whereas for ONR you will be stuck with the setup until the contract is over.

Based on the information above, here is a list of service providers that use ONT and ONR. (Please note that we can’t guarantee the accuracy of this list as we have no control over the telcos. It’s always best to confirm with the ISP to ensure you get the latest information.)

•⁠ ⁠Starhub, M1, MyRepublic 1Gpbs uses ONT.

•⁠ ⁠Singtel uses ONR. Regardless it would be wise to double check with the ISP/Vendor as they may change without notice.

SmartHome and IoT relies on stable 2.4Ghz WiFi. This needs to be on a separate band instead of being a (2.4Ghz+5Ghz) shared dual band.

In layman terms, the 2.4Ghz and 5Ghz WiFi must show as separate WiFi names from the when you see it on your phone. Eg.WiFi Names Ne wHome24 and NewHome5Ghz

Smart Curtain Tracks

Single Track

Double Pleated – 5inch

S-Fold – 7.5inch

 

Double Tracks

Both Double Pleated – 8inch

Double Pleated & S Fold – 11inch

Both S-Fold – 14inch

Yes, we can provide smart curtain tracks for Double Pleated and Ripple Fold (S-Fold) Curtains. Contact us to know more.

No, we don’t. But we are working with a curtain company. We would be happy to refer you to them. Please let us know if you’re interested.

Yes, installation is included in the price.

We do installations for ceiling heights less than 3m.

1 Year Onsite Installation Warranty, 2 Years Motor Warranty

Visit the SmartGeez Showroom Today

Daily Consultations available

By Appointment Only

Address:

#03-91, Sim Lim Square, 1 Rochor Canal Road, Singapore 188504

Opening Hours:

Monday, Wednesday to Saturday 11:30 AM to 7 PM
(Closed on Tuesdays and Sundays)

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SmartGeez Smart Home Solutions - Showroom (1)